Time & attendance.
As simple as a QR scan.

Asset registry

Record serial number, category, purchase date, value, location, and assigned custodian for every asset. Attach photos and supporting documents.

QR code labels

Generate printable QR labels for each asset. Scan with the TimeTap mobile app to instantly pull up the asset record, condition history, and custody log.

Checkout & check-in workflow

Issue assets to employees with a digital custody receipt. Employees sign on the mobile app. Check-ins capture the return condition and any notes.

Condition reports

Record asset condition at each check-in and on scheduled inspections. Full photo and note capture from mobile — know the state of every asset at all times.

Warranty & insurance tracking

Set warranty expiry and insurance renewal dates. Get WhatsApp alerts before they lapse so you are never caught unprotected.

Maintenance logs

Schedule routine maintenance, log completed services with cost, and receive reminders when the next service is due.

Public booking page

Your own branded URL — clients pick a service, choose a time, and confirm their booking without calling you. No login required.

Service catalogue

Define services with name, description, duration, price, and category. Control which resources (staff, spaces, vehicles, or equipment) can deliver each service.

Resource scheduling

Assign bookings to employees, assets, vehicles, or spaces. Each resource has its own availability calendar so double-bookings are impossible.

WhatsApp confirmations & reminders

Clients get an instant WhatsApp confirmation and an automatic reminder before their appointment. Businesses are notified too.

Waitlist management

When a slot is fully booked, clients can join a waitlist. If a booking is cancelled, waitlisted clients are notified automatically.

Appointment calendar

Manage all bookings from a full calendar view. Drag, drop, and reschedule. Filter by resource, service, or branch.

Vehicle registry

Record make, model, year, VIN, registration number, and assigned driver for every vehicle. Attach photos and set a primary fleet photo.

Trip logging

Log trips with start/end odometer readings, GPS location, driver, purpose, and fuel fill-ups. Mobile app support for field drivers.

Maintenance scheduling

Set service intervals by km or date. Track completed services with cost, supplier, and notes. Get WhatsApp alerts before the next service is due.

Document expiry alerts

Track license disk, roadworthy certificate, and insurance expiry dates. Receive automatic WhatsApp reminders before documents expire.

Fuel management

Log every fill-up with cost and litres. Automatically calculate cost-per-km and consumption per vehicle over any date range.

Incident reporting

Field-capture incident reports with photos, description, and third-party details from the mobile app. Full incident history per vehicle.

Unified inbox

Tickets from your public web form, inbound email (slug@helpdesk.timetap.co.za), and manual creation all land in one inbox with status tracking.

Email threading

Replies automatically thread back to the original ticket using Reply-To routing. Every email includes the ticket number so nothing gets lost.

Multi-channel replies

Reply to customers via email, log an internal note for your team only, or flag a reply as WhatsApp — all from the ticket detail panel.

Customer status portal

Each ticket gets a unique public link. Customers can view the full thread, check their status, and reply — no login required.

Spawn work from tickets

Convert a ticket into a job card, task, or order in one click. The linked work is pre-filled and tracked directly on the ticket.

Categories & priorities

Tag tickets by category and priority to route and filter your inbox. A ticket cannot close while linked work is still in progress.

Auto-numbered job cards

Every job gets a unique, sequential reference number. Track jobs by number, customer name, technician, or status from a searchable dashboard.

Assign technicians

Assign one or more team members to a job card. Technicians are notified via WhatsApp and can update job status from the TimeTap app in the field.

Job types & categories

Define your own job types (e.g. Installation, Service Call, Repair) with custom colour coding. Filter and report by job type.

Customer sign-off & photos

Capture a customer signature and completion photos on site. Everything is attached to the job card record and included in the PDF report.

Overdue flagging & CSV export

Jobs past their due date are automatically highlighted. Export your full job card history to CSV for further analysis or invoicing.

Client register

Maintain a central register of clients — companies and individuals — with multiple contacts per client. Link job cards and tasks directly to a client for a full account view.

Order creation & line items

Create orders with multiple line items, quantities, unit costs, and supplier reference numbers. Duplicate existing orders to speed up repeat work.

Status workflow

Orders move through Draft → Processing → Ready → Dispatched. Each stage transition notifies the client contact via WhatsApp — automatically.

Arrival tracking

Log stock arrivals per line item with received quantities and dates. Know exactly what has arrived and what is still outstanding for each order.

Client & buyer linking

Link orders to clients and buyers from your contact register. View the full order history for any client in one place, with direct WhatsApp access to their contacts.

Custom labels & QR printing

Design and print custom labels for dispatched orders — including order reference, client name, QR code, dates, and your company logo.

Linked job cards & tasks

Attach job cards and field tasks directly to an order. See all associated work in one Order Work tab — no switching between systems.

PAYE, UIF & SDL calculations

Automatic tax calculations using current SARS tax tables. Monthly and annual payroll cycles supported. Handles normal time, overtime, and allowances.

Branded PDF payslips

Generate a professional payslip PDF for each employee, per pay period. Includes your company logo, employee details, earnings, deductions, and net pay.

WhatsApp payslip delivery

Send payslips directly to employees via WhatsApp with one click. Employees receive their payslip as a PDF without needing an email address.

Payroll run history & locking

Approve and lock completed payroll runs to prevent changes. View the full history of every pay run, including who approved it and when.

EFT payment file export

Download a bank-compatible EFT file to upload directly to ABSA, FNB, Standard Bank, or Nedbank. Employee banking details are stored securely in their profile.

Employee banking details

Capture and store bank account numbers, branch codes, and account types per employee. Used automatically in EFT exports and payslips.

Public-facing surveys

Anyone can scan a QR code and fill in a form — no login required. Perfect for customer feedback, site inductions, health declarations, or visitor check-ins.

Internal employee surveys

Send surveys to specific employees or branches. Branch-restricted so only the right team can respond. Ideal for performance check-ins, safety checks, or daily stand-ups.

Scored assessments

Set a score per question and get automatic section totals. Use for skills assessments, compliance tests, or induction quizzes with pass/fail thresholds.

Drag-and-drop builder

Text, radio, checkbox, number, date, photo, signature, and file upload fields. Add conditional logic to show or hide questions based on previous answers.

Response analytics

View all responses in a table, drill into individual submissions, and export everything to CSV for further analysis.

Geofence restriction

Optionally restrict public surveys to within a GPS radius — so only people on-site can submit.

Task assignment

Assign tasks to a specific employee or to anyone at a branch. Set a title, description, due date, and priority (low / normal / high / urgent).

Real-time status board

Tasks move from Open → In Progress → Done. Managers see live status across all branches and can filter by employee, branch, priority, or date.

WhatsApp alerts on assignment

Employees receive an instant WhatsApp notification when a new task is assigned to them. They view, accept, and update task status in the TimeTap mobile app.

Repeating & scheduled tasks

Set tasks to repeat daily, weekly, or on custom schedules. Great for routine inspections, cleaning checklists, or site maintenance rounds.

Client linking

Link tasks to a client in your client register. View all tasks per client from one place, and quick-add tasks directly from the client detail page.

Task history

Every status change is time-stamped. Know exactly when a task was started and completed, and by whom.