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What's new · 31 Oct – 6 Nov 2026

Chat with photos, shift alerts and a new Field Activity report

This week brings one-to-one chat between the office and staff app with photos and PDFs, shift reminders when rosters change, and a new Field Activity report showing what your team does in the field. We've also improved expense approvals, invoicing and assets.

Company Comms

Chat with photos and PDFs

You can now start a chat with anyone from the office or the staff app. Both sides can send photos (from the camera, gallery or paste) and PDFs.

You'll see when messages are delivered and when they've been seen. The staff app shows new replies with a badge, and you'll get a push notification when someone replies.

All files are stored privately with signed links. Chats refresh live, and PDFs open in a new tab.

Learn about Company Comms →

Shifts

Shift reminders in the staff app

Staff can now see their shifts week by week in the staff app, including days off. When you change someone's upcoming roster, they'll get one push notification per week after you've finished editing.

There's a new My Shifts screen in the app, and a quick link on the Home card. The push is batched, so people don't get interrupted every time you make a small change.

Learn about Shifts →

Reports

Field Activity report

The new Field Activity report shows everything your team does outside the office. You'll see jobs, tasks, expenses, leave, fleet and asset activity, parts bought, forms filled and clocking — all in one timeline.

Filter by person, date or activity type, see locations on a map, and export to CSV. Important updates pop up on the dashboard (never your own activity), so you stay in the loop without chasing people.

The report includes a 90-day backfill of past activity.

Learn about Reports →

Staff app

Approvals in the staff app

Approvers now get push notifications when someone submits leave, expenses (with the Expenses add-on) or a job for sign-off. You can approve or decline directly in the staff app.

There's a new Approvals screen with a badge showing how many are waiting. Leave and job sign-off now use the same approval logic on the phone and the web.

Visit the staff app →

Expenses

E-mailed expense receipts

With the Expenses add-on, everyone gets a private forwarding address for receipts. Forward an e-mail from a shop and TimeTap reads the PDF, photo or e-mail text, then shows it in the staff app and on the dashboard so you can check and submit it.

You'll see all e-mailed receipts waiting in the Expenses page and inside New expense. The reading now works with PDF receipts and longer online orders, and handles both photos and full e-mail text.

Learn about Expenses →

Invoicing

Invoicing essentials

You can now create and send invoices and quotes by e-mail, link or WhatsApp. Clients get a public page where they can accept or decline quotes, and download PDF copies.

Invoice directly from a job card, bill expenses (with the Expenses add-on), and set up automatic overdue reminders. Voiding an invoice releases any linked expenses.

Settings cover your business details, bank account, tax, terms and reminder timing. Deep links take you straight to invoices from other parts of TimeTap.

Learn about Invoicing →

Various

Smaller improvements

  • Push notifications when your task is started, completed, reopened or commented on
  • Employees and Teams pages get matching headers, search, filters, full tours and rewritten help
  • Clients and Suppliers pages now have matching layouts, mobile views, tours and updated help
  • Document Vault, Contract Vault, Policies, HR and Governing Bodies get consistent headers, full tours and help pages
  • Contract Vault editor: witness ID now captured, one or two witnesses end-to-end, AI Structure keeps your fields
  • Assets and Fleet now show which items are owned by clients, with an owner filter and a Client Assets tile
  • Company address (your TimeTap web address) is tidier at sign-up and keeps working if you change it later

Add-on spotlight · Asset Manager (part 2 of 3)

Asset Manager Part 2: Returns, extensions and maintenance

When someone returns a tool or device, Asset Manager prompts them to note its condition. If they report a problem — a crack, a loose part, anything not quite right — the system flags that asset for maintenance so it doesn't go back out to the next person in poor shape. A plumbing business with three vans found this stopped the same faulty pressure gauge getting checked out twice in one week.

Sometimes a technician needs an item for longer than planned. Rather than phone the office, they can click a link to request an extension. You see the request, approve or decline it with one tap, and everyone knows where things stand. No back-and-forth, no confusion.

Scheduled maintenance keeps expensive equipment running and safe. Set a service interval — every six months, every 200 hours — and Asset Manager reminds you before it's due. Each service gets logged with the date, cost and any notes, so you have a full history when something needs replacing or a client asks when it was last checked.

  • When an asset comes back damaged, flag it for maintenance immediately so the next person doesn't take a faulty item to a job.
  • Approve extension requests from your phone — no need to be at a desk.
  • Schedule the next maintenance date as soon as you finish the current one; the reminder will arrive in good time.
  • Use the maintenance cost history to decide whether to repair or replace aging equipment.
See the Asset Manager add-on →

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