1Your jobs
- 1.Tap Jobs in the bottom menu. Active shows the jobs you still need to do.
- 2.Each job shows the job number, client, date and status. Tap a job to open it.
- 1Active or All jobs.
- 2Tap a job to open it.
- 3Status: Pending, In Progress, On Hold, Completed.
2Open the job and start
- 1.Check the date, the client and the address — tap the phone number to call or the address for directions.
- 2.On site, tap Start Job. Your location is saved with the start time.
- 3.Use Log Work, Add Photos and Add Material while you work.
- 1Need another day? Reschedule.
- 2Client, contact, phone and address.
- 3Tap Start Job when you are on site.
- 1Next service date (service jobs).
- 2Log Work — time spent.
- 3Add Photos.
- 4Add Material — parts used.
3Checklist and sign-off
- 1.If the job has a checklist, tap Fill in and complete it — it is saved on the job.
- 2.Tap Complete Job. Sign as the technician, then let the client sign on your phone — or choose Client not available to send them a sign-off link.
- 3.Tap Confirm Job Complete. The office is notified straight away.
- 1In Progress.
- 2Hold if you must stop and come back.
- 3Complete Job when you are done.
- 1Tick each task and fill in the readings.
- 1Your signature.
- 2Client signs now, or send a link.
- 3Confirm Job Complete.
Still stuck?
Ask your team leader or HR — they can see what TimeTap shows for you.
More guides
Getting started
Install the app, sign in, turn on notifications and fill in your details.
Clock in, clock out and breaks
Scan the QR code to clock in and out, record breaks, and fix a missed clock-out.
My shifts and timesheet
See when you work and check every clock-in, break and hours worked.
Apply for leave
Check your leave balance, apply for leave and follow the approval.
Sign HR documents
Read and sign your contract, policies and SOPs on your phone.
Tasks
See the tasks given to you, start them and mark them done — with a photo when one is needed.
Messages, profile & More
Find everything in the More menu, read company announcements, chat with the office and keep your details up to date.
Approve leave (team leaders)
For team leaders and managers: approve, decline or change leave requests from your phone.
Review timesheets (team leaders)
For team leaders and managers: check each day’s clockings, sort out problems and approve the hours.
My team (team leaders)
For team leaders: see who is working right now and clock a team member in or out when they cannot.
Screens shown are from a demo company — names and numbers are made up. Your app shows your own company.