Every delivery and collection, with proof the customer can’t argue with
Book a delivery or a collection in seconds — from an order or straight from a till slip. Plan the day per driver with a suggested route, follow every stop live, and give customers a tracking link where they can pick another day. At the door the customer gives a one-time code, signs and the driver takes a photo — every item’s outcome is recorded and a proof-of-delivery PDF is ready instantly.
What you get
Deliveries and collections
We deliver, or the customer collects at a branch or warehouse — booked from an order or ad hoc (a till slip, a phone order).
Day board per driver
Drag stops onto drivers, put them in order, and Optimise: priority first, then time windows, then the shortest way. Open the whole route in Google Maps.
Customer tracking link
Booked, on the way (with the time), delivered — the customer can choose another day or add directions for the driver.
One-time code at the door
The customer gets a 4-digit code; the driver can only complete with it. Managers can override with a reason that shows on the proof.
Signature, photos and every item
Received by, signature, photos, GPS, and per item: OK, damaged, short, missing or refused.
Proof-of-delivery PDF
Created the moment it’s delivered — on the delivery, on the customer’s link and in your records.
Driver app that works offline
Route, navigate, on my way, deliver, couldn’t deliver — saved on the phone without signal and sent later.
Couriers and delivery services
Hand a delivery to a courier or a service like Uber with the tracking number — the customer gets the details.
Never lose a failed delivery
Failed stops get a reason, the customer gets a link to choose a new day, and unfinished deliveries from earlier days move to today in one click.
From orders
Deliver an order’s items with one tap from the order.
Who uses it
Retail & furniture
In-store purchases delivered to the customer’s home, or collected at the warehouse with a code.
Wholesale & distribution
Daily routes per driver with signed proof for every drop.
Manufacturing & print
Finished orders delivered by your own drivers or a courier, or collected by the client.
Questions
Is Delivery & Collections included in TimeTap?+
Delivery & Collections is an add-on. Switch it on from Billing in your TimeTap account — it comes with a free trial.
Features as of 14 November 2026.
Goes well with
Job Cards
Numbered jobs, assigned to people or teams, with photos, checklists, client sign-off and PDF reports.
Tasks
Assign work to people, track it live and close it with proof — from the dashboard or the staff app.
Surveys & Forms
Forms for staff or the public — scored inspections, conditional questions, QR links, geofencing, lucky draws and auditable petitions with an AI authenticit…