Orders from first enquiry to dispatch
Track every order through prospective, active, in production, ready and dispatched — with line items, supplier arrivals, deadlines and a signed dispatch note. Clients are notified at each step.
What you get
Orders with line items
Quantities, units, supplier references and per-item status (ordered, in production, received).
Clear stages
Prospective → Active → In production → Ready → Dispatched, with deadlines and priority.
Arrivals
Log what arrived from suppliers per line item and see what is outstanding.
Client notifications
WhatsApp and email updates to the client contact as the order moves.
Approve before the client is told
Optional: new orders wait for an approver to check spelling, items and who is told — approve by e-mail link or in the staff app.
Signed dispatch notes
Collection or delivery signed on the phone.
Labels
Design and print labels with order details and a QR code.
Linked work
Job cards and tasks linked to the order.
Client portal
Clients with a portal login follow their orders online.
Who uses it
Manufacturing
Production orders with deadlines and supplier arrivals per item.
Wholesale & distribution
Client orders from intake to signed delivery.
Custom work
Print, signage or fabrication jobs with client updates at each stage.
Questions
Is Order Manager included in TimeTap?+
Order Manager is an add-on. Switch it on from Billing in your TimeTap account — it comes with a free trial.
Features as of 14 November 2026.
Goes well with
Job Cards
Numbered jobs, assigned to people or teams, with photos, checklists, client sign-off and PDF reports.
Tasks
Assign work to people, track it live and close it with proof — from the dashboard or the staff app.
Surveys & Forms
Forms for staff or the public — scored inspections, conditional questions, QR links, geofencing, lucky draws and auditable petitions with an AI authenticit…